Shipping Policy

At Unbound Labs, we strive to process and ship orders as quickly and efficiently as possible. Please review the following information regarding our shipping practices and restrictions.

Shipping Restrictions

We do not ship to the following U.S. states, counties, or cities:

Alabama
Arkansas
Indiana
Rhode Island
Vermont
Wisconsin
Sarasota County, Florida
San Diego, California
Oceanside, California
Alton, Illinois
Jerseyville, Illinois
Edwardsville County, Illinois
Columbus, Mississippi
Union County, Mississippi
Ascension Parish, Louisiana
Rapides Parish, Louisiana

Orders placed with shipping addresses in these restricted areas will be automatically canceled and refunded. We reserve the right to update this list at any time based on changes in local or federal regulations.

Processing Times

Orders are typically processed within 1–2 business days. Processing times may vary during holidays, peak seasons, or due to unforeseen delays.

Shipping Methods & Transit Times

We offer standard and expedited shipping options at checkout. Transit times are estimated by the carrier and may vary due to weather, carrier delays, or other factors outside our control.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number and a link to view shipment status.

Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at the time of purchase. Unbound Labs is not responsible for packages delayed or returned due to incorrect or incomplete address information.

Customer Support

If you have questions about your order or shipping status, please contact our support team at eli@unboundlabs.us.